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Survival of the Fittest (Department Store) Posted by Adriana Dunn on March 24, 2009 at 9:28 pm

Sean Gregory poses an interesting question in this week’s TIME: “When was the last time you walked into a store and saw, or just felt, something fresh?”

The Green Wall suspended in the Whole Foods Market, downtown Austin.  (G-Sky)

The Green Wall suspended in the Whole Foods Market, downtown Austin. (G-Sky)

I get the point he’s making. Really, I do. But I also immediately thought of my trip to Austin, Texas last week for SXSW Interactive. We went to the Whole Foods Market’s flagship store downtown and it was buzzing with energy—it’s more of a community center than a grocery store. And to directly answer Gregory’s question, what I saw that was fresh: The market features a “green wall,” installed by G-Sky, suspended in mid-air over the escalators that bring customers up from the underground parking lot. I was oozing with jealousy, trying to figure out how I could fashion a miniature version of this vertical garden on wheels for my box-sized studio apartment, perhaps for growing herbs.

But getting back to the point of Gregory’s piece, and the point of the TIME cover story “10 Ideas that are Changing the World,” we need to rethink the way we live, the way we work, the way we interact, the way we consume. We need to rethink the way we think. Bravo, Graj + Gustavsen, for its concept of a “survival store,” a one-stop-shop for everything you need to make it through the trying periods of life, including raw materials, rainwater barrels, a Yogi, and an education department complete with financial advisors. It’s taking ideas like Apple’s Genius Bar and scaling it up for the masses—the tired, the poor, the huddled masses. As the article states:

We’ve lost too much wealth to return to the old days. Even if the economy roars back, could we really be dumb enough to revert to our old habits of conspicuous consumption?

So think about it, and let us know in the comments section: When was the last time you walked into a store and saw, or just felt, something fresh? What would you like to see available in your neighborhood survival store?


CATEGORIES:  Culture, Education, Environment


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Posted by pat b. on March 24, 2009 at 9:53 pm

i know u!

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Posted by Steve on March 25, 2009 at 11:16 am

I haven’t seen anything in retail that I would consider “fresh” in quite a while, but the concept of a survival store I think is interesting. It would need to have various departments maybe including financial advice, Charlie Brown’s 5 cent pyscholanalysis department, home improvement advice maybe something akin to a help center or referral center like Angies List. Local community stuff staffed by local business or maybe like the concierge in a hotel - what do you need - we can get for you or point you in the right direction. Obviously with a correpsponding website.

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Posted by litcoach on March 29, 2009 at 8:18 pm

We are retinking the way we live, it’s everywhere with gentle and not so gentle reminders to reduce, reuse, recycle. It seems like a slow process but really, change does take time and people need to realize small changes can make a difference. My survival store would have a earthquake kit that my family could live on for 4-5 days i necessary. I know evrything that should be in it but can never quite put one together myself, I guess it keeps moving to the bottom of the priority pile.

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Posted by Simon Graj on March 30, 2009 at 10:12 am

Thanks Steve for your suggestions – really like the idea of an in-store concierge and bringing back the human connection. It’s a tough time out there for a lot of retailers and we recognize that with every crisis there is an opportunity to build something better. We are very excited about the opportunities and aspirational thought that the Survival Store is generating and look forward to continuing this dialogue with people in the industry as well as with our consumers.

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